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	<title>ISEdb.COM &#187; William Flaiz</title>
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		<title>So, You Want to Work in SEO…</title>
		<link>http://isedb.com/20070904-1708.php</link>
		<comments>http://isedb.com/20070904-1708.php#comments</comments>
		<pubDate>Tue, 04 Sep 2007 22:42:57 +0000</pubDate>
		<dc:creator>William Flaiz</dc:creator>
				<category><![CDATA[Search Engine Optimization]]></category>

		<guid isPermaLink="false">http://www.isedb.com/wp/?page_id=1708</guid>
		<description><![CDATA[All of you out there that think you have experience with SEO please raise your hand.  Now the ones that think SEO is or includes pay per click campaigns put your hands down.  Who thinks SEO is making sure that Meta information is filled out for each of the web pages?  You can put your hands down as well.  Those of you who believe SEO is only about optimization of the content on the page, hands down.  The select few of you that are left with your hands up now make up the amazing talent puddle, not to be confused with a talent pool, of candidates available to SEO shops in the marketplace looking for talented help.  Note: I know that isn&#8217;t an exhaustive list of SEO practices, but for the purpose of the exercise it will do for now.<br/> ]]></description>
			<content:encoded><![CDATA[<h3>The Talent Puddle</h3>
<p>All of you out there that think you have experience with SEO please raise your hand.&nbsp; Now the ones that think SEO is or includes pay per click campaigns put your hands down.&nbsp; Who thinks SEO is making sure that Meta information is filled out for each of the web pages?&nbsp; You can put your hands down as well.&nbsp; Those of you who believe SEO is only about optimization of the content on the page, hands down.&nbsp; The select few of you that are left with your hands up now make up the amazing talent puddle, not to be confused with a talent pool, of candidates available to SEO shops in the marketplace looking for talented help.&nbsp; Note: I know that isn&#8217;t an exhaustive list of SEO practices, but for the purpose of the exercise it will do for now.<br/><br/>I am often asked by recruiters, &#8220;What should I look for in an SEO candidate?&#8221; to which I reply, &#8220;Someone who knows what SEO is and has experience doing it.&#8221;&nbsp; I define knowledge in this case as someone who has at least read SEO for Dummies, reads the forums and articles at Search Engine Land or Search Engine Watch, or follows the blogs and writings of Matt Cutts or one of the other SEO glitterati.&nbsp; Seems like a pretty simple prerequisite for entering a job related to search engine optimization.&nbsp; For experience, I am only hoping, and sometimes praying, that they have actually optimized a web site with some success.&nbsp; Whether it is their own personal web site, or a previous client, all we are looking for is some examples of actually implementing what you have learned; again, not asking for too much here.&nbsp; For this simple request my recruiting team provides me with a stack of resumes from individuals who know how to spell SEO and have been doing pay per click campaigns.&nbsp; And this is for entry level positions &#8211; if we need to fill a more senior level role, the pickings are even slimmer and the puddle even shallower.<br/><br/><br />
<h3>The Resume</h3>
<p>Many resumes we review, and we do see a lot of them, look like they just put SEO on there because they want a job in SEO and know what it stands for (most of the time).&nbsp; The first thing I look for is the number of instances of SEO on a resume; are they spamming the job market?&nbsp; This is sometimes a good sign because at least they know that much.&nbsp; The most common confusion we see on a resume is that SEO and PPC are not the same thing.&nbsp; Too often these terms/acronyms are used interchangeably on a resume.&nbsp; Another claim on a resume that always gives me a chuckle is the candidate&#8217;s ability or achievement in taking a client to the number one ranking in a mere week.&nbsp; Getting a client to rank for their brand name does not make you an SEO expert.&nbsp; .&nbsp; &#8220;Wrote SEO friendly copy&#8221; is another bullet point that we often see on resumes.&nbsp;&nbsp; What does &#8220;SEO friendly&#8221; mean anyway?&nbsp; Does it introduce itself to the search engine spider and add them to its LinkedIn network or MySpace page?&nbsp; Unfortunately, it is never preceded by the phrase, &#8220;Did extensive keyword research&#8221;.&nbsp; If they are a developer by trade copy is replaced with&nbsp;&nbsp; &#8220;Developed SEO friendly web sites&#8221; which generally means they put a page title on it and added irrelevant ALT text to the images.<br/><br/><br />
<h3>The Interview</h3>
<p>If you are going to lie or embellish your resume at least do a little research first.&nbsp; Then, practice that lie until you can say it with confidence and cite a reference or two to back it up.&nbsp; Too often a candidate with a good looking resume comes in for the interview and, when asked about the SEO work they did at a particular job, they stumble, bumble and fumble with an answer that makes little sense, if any at all.&nbsp; There is also the disconnect between having worked with the SEO vendor for their previous company and having actually done the SEO work for that company.&nbsp; Managing an SEO agency can help improve your overall knowledge base if it is a good agency and you know enough to pay attention to what they are saying and recommending, but it does not translate to having done SEO. &nbsp;<br/><br/>Interviewees should be prepared to discuss sites that they have worked on and the specific tactics they employed to optimize the site.&nbsp; At the very least they should pick a site and talk about exactly what tactics they would employ if they had the chance to optimize the site.&nbsp; This will at least demonstrate whether or not they have a solid grasp of the principles of SEO, and whether they are smart enough to articulate that theory into actionable tactics. <br/><br/><br />
<h3>So what do you do in the meantime?</h3>
<p>As the discipline of SEO matures we should hope to see a pool of qualified candidates&nbsp; growing at about the same pace as the demand for those candidates, so don&#8217;t hold your breath if you think this is going to get easy.&nbsp; There has got to be another way to build out and scale an SEO department.&nbsp; I believe there is, have seen it work, and will continue to work in this manner: Development.&nbsp; Establish a solid core of senior level SEO experts, which may take a few years, and have them mentor, teach, and impart their knowledge by paying an inordinate amount of attention to bright, intelligent copywriters and developers with an interest in SEO.&nbsp; SEO is not magic, it is a talent and skill to be learned like any other, and investing in the development of bright individuals with a passion for SEO will pay off huge dividends down the road.&nbsp; I have seen this work successfully across other disciplines during my tenure at agencies, and have seen it work successfully in our very own SEO practice.<br/><br/></p>
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		<title>Technology Analyst to VP of SEO: What a Long, Strange Trip it’s Been</title>
		<link>http://isedb.com/20070801-1697.php</link>
		<comments>http://isedb.com/20070801-1697.php#comments</comments>
		<pubDate>Wed, 01 Aug 2007 10:42:45 +0000</pubDate>
		<dc:creator>William Flaiz</dc:creator>
				<category><![CDATA[Internet Marketing]]></category>

		<guid isPermaLink="false">http://www.isedb.com/wp/?page_id=1697</guid>
		<description><![CDATA[Mine is a story of twists and turns, paths taken while never looking
back.&#160; I am going to start this column, which I will write regularly
the challenges of managing an SEO department, by providing a brief
history of my work history. Although I have been an internet marketer
for over six years, I have only been doing the SEO thing for a short 13
months.&#160; ]]></description>
			<content:encoded><![CDATA[<p>Mine is a story of twists and turns, paths taken while never looking back.&nbsp; I am going to start this column, which I will write regularly the challenges of managing an SEO department, by providing a brief history of my work history. Although I have been an internet marketer for over six years, I have only been doing the SEO thing for a short 13 months.&nbsp; <br/><br/>Life started as a wee lad in a small town, well; maybe I won&#8217;t go back that far; my career started in the insurance industry finding technology solutions that could replace people.&nbsp; I wasn&#8217;t very popular, and after about eight years I wasn&#8217;t very interested in it anymore either.&nbsp; I decided I needed to make a change and move into the vast World Wide Web and, specifically, marketing.&nbsp; This move started in 2000 when I was hired as a project manager at a small interactive healthcare agency in Philadelphia, which allowed me to apply some of my strengths and skills to something new.&nbsp; After a couple of years of building web sites, developing email campaigns, and banner advertisements, I decided it was time to broaden my horizons and moved on.<br/><br/>The next chapter started with an even smaller online media agency where, in 2002, I was charged with building out its web development capability basically from scratch.&nbsp; I started with one project manager and two programmers &#8211; I really had my work cut out for me.&nbsp; Over the next few years the department began to blossom and grow into a sizable business, and today it earns over 1/3 of the agency&#8217;s revenue.&nbsp; <br/><br/>I branched out from&nbsp; managing just the project management and development staff to overseeing, coddling and coercing a creative staff as well.&nbsp; Now this new group of project managers, programmers and creative needed a name. We called it the Experience Design Group because that is what they did: design the end user experience on the web.&nbsp; While all of this was growing, soon to over 40 people from the humble beginnings of just 3, I also took on the responsibility of managing the analytics department and started a user experience group.<br/><br/><span style="font-size: 12pt; font-weight: bold;"><br />
Managing Resources and Personnel in the Agency Space: A Zookeeper&#8217;s Playground?</span><br/><br/>One of the challenges of these new responsibilities was managing not just very different individual personalities, but also equally diverse departments.&nbsp; Programmers by nature are generally quiet, reserved, and pale, and speak in grunts &#8211; the creative team on the other hand is expressive in personality, passionate to a fault at times, and generally an outgoing and loud group.&nbsp; In the middle of all of this you have the project managers, who are focused on getting the job done and balancing the needs and wants of the two groups to not only deliver on deadlines and what is outlined in the contract, but to ensure that we are delivering great work.&nbsp; Balancing all three groups requires a degree in psychology, right?&nbsp; That or a lot of patience and keeping an eye on the end game, which is how we managed to deliver on clients&#8217; needs and exceed their expectations.<br/><br/>The third chapter of my career included a six month stint as the operations manager for the agency, overseeing agency long term planning and finances.&nbsp; I had to give up one of my three jobs, or staying afloat and sane was not going to be an option.&nbsp; Administrative management of the creative team went officially to the executive creative director, but I maintained my position overseeing the project management and technology folks.<br/><br/><span style="font-weight: bold;">Becoming the SEO Lead: Epilogue or Prologue?</span><br/><br/>Where did all of this experience get me? To where I am today; at the helm of one of the best search engine optimization teams in the country or, let&#8217;s say, the world.&nbsp; Why was it important to understand my background before we got here?&nbsp;&nbsp; I think it is important to know that you don&#8217;t need to grow up in a specific discipline in order to manage it effectively, and there isn&#8217;t a whole lot of difference between managing an SEO department and any other department with diverse personalities<br/><br/>Within our SEO department we have a variety of different disciplines and therefore a variety of personalities and egos; I have not seen such egos anywhere else.&nbsp; You have your account management teams, who are on the front lines of service for the clients and are responsible for keeping a project moving, on track and on budget.&nbsp; The Robin to the account teams&#8217; Batman are the engineers and analysts that dig into the depths of the web site to understand what is wrong with the code, page titles, Meta data, redirects and content management systems.&nbsp; To support these two groups there are; the software developers, who create the proprietary software that helps diagnose and analyze a web site; the business development (read salesmen/women) people, who continue to sell in more and more types of products and services; and strategists, who work with the teams to provide, well, strategic direction for the accounts.<br/><br/>Each one of these groups brings its own unique perspective to SEO and has its own objectives for work everyday, but in the end they are all here to do one thing: service the clients&#8217; needs and exceed their expectations &#8211; sound familiar?&nbsp; That is why I rely heavily on the experiences I had earlier in my career to help me lead the SEO team today. <br/>&nbsp;<br/>In the end a specialized form of online marketing is still online marketing, with the same goals and objectives of an effective banner ad campaign: bring qualified visitors to the client&#8217;s web site to, read, register or buy.<br/>&nbsp;</p>
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