Before You Start

Before you start any search engine optimization campaign, whether it’s for your own site or that belonging to a client, you need to answer the following questions:

1)What is the overall motivation for optimizing this site? What do I/they hope to achieve? e.g. more sales, more subscribers, more traffic, more publicity etc.

2)What is the time-frame for this project?

3)What is the budget for this project?

4)Who will be responsible for this project? Will it be a joint or solo effort? Will it be run entirely in-house or outsourced?

Answering these questions will help you to build a framework for your SEO project and establish limitations for the size and scope of the campaign.

Get Ready: How Search Engine-Compatible is the Site Currently?

Something I find very useful before quoting on any SEO project is to produce what I call a Search Engine Compatibility Review. This is where I carry out a detailed overview and analysis of a site’s search engine compatibility in terms of HTML design, page extensions, link popularity, title and META tags, body text, target keywords, ALT IMG tags, page load time and other design elements that can impact search engine indexing.

I then provide a detailed report to potential clients with recommendations based on my findings. It just helps sort out in my mind what design elements need tweaking to make the site as search engine-friendly as possible. It also helps marketing staff prove to an often stubborn programming department (or vice versa!) that SEO is necessary. You might consider preparing something similar for your own site or clients.

Get Set: Requirements Gathering

Next, you need to establish the project requirements, so you can tailor the SEO campaign to you or your client’s exact needs. For those of you servicing clients, this information is often required before you are able to quote accurately.

To determine your project requirements, you need to have the following questions answered:

1)What technology was used to build the site? (i.e. Flash, PHP, frames, Cold Fusion, JavaScript, Flat HTML etc)

2)What are the file extensions of the pages? (i.e. .htm, .php, .cfm etc)

3)Does the site contain database driven content? If so, will the URLs contain query strings? e.g. www.site.com/longpagename?source=123444fgge3212, (containing “?” symbols), or does the site use parameter workarounds to remove the query strings? (the latter is more search engine friendly).

4)Are there at least 250 words of text on the home page and other pages to be optimized?

5)How does the navigation work? Does it use text links or graphical links or JavaScript drop-down menus?

6)Approximately how many pages does the site contain? How many of these will be optimized?

7)Does the site have a site map or will it require one? Does the site have an XML sitemap submitted to Google Sitemaps?

8)What is the current link popularity of the site?

9)What is the approximate Google PageRank of the site? Would it benefit from link building?

10)Do I have the ability to edit the source code directly? Or will I need to hand-over the optimized code to programmers for integration?

11)Do I have permission to alter the visible content of the site?

12)What are the products/services that the site promotes? (e.g. widgets, mobile phones, hire cars etc.)

13)What are the site’s geographical target markets? Are they global? Country specific? State specific? Town specific?

14)What are the site’s demographic target markets? (e.g. young urban females, working mothers, single parents etc.)

15)What are 20 search keywords or phrases that I think my/my client’s target markets will use to find the site in the search engines?

16)Who are my/my client’s major competitors online? What are their URLs? What keywords are they targeting?

17)Who are the stake-holders of this site? How will I report to them?

18)Do I have access to site traffic logs or statistics to enable me to track visitor activity during the campaign? Specifically, what visitor activity will I be tracking?

19)How do I plan on tracking my or my client’s conversion trends and increased rankings in the search engines?

20)What are my/my client’s expectations for the optimization project? Are they realistic?

Answers to the first 10 questions above will determine the complexity of optimization required. For example, if the site pages currently have little text on them, you know you’ll need to integrate more text to make the site compatible with search engines and include adequate target keywords. If the site currently uses frames, you will need to rebuild the pages without frames or create special No-Frames tags to make sure the site can be indexed, and so on.

This initial analysis will help you to scope the time and costs involved in advance. For those of you optimizing client sites, obtaining accurate answers to these questions BEFORE quoting is absolutely crucial. Otherwise you can find yourself in the middle of a project that you have severely under-quoted for.

The remainder of questions are to establish in advance the who, what, where, when, why and how of the optimization project. This will help you determine the most logical keywords and phrases to target, as well as which search engines to submit the site to.

For those of you optimizing web sites for a living, you might consider developing a questionnaire that you can give clients to complete to ensure you tailor the web site optimization to their exact needs.

Go!

So now you are clear about your motivations for optimizing the site, you know more about the target markets, you know how compatible the existing site is with search engines and how much work is involved in the search engine optimization process. You’re ready to tackle the job!

The good news is that social media is user driven. The bad news is that social media is user driven. Yes, there’s the rub. Users are fickle creatures – they can love a product one minute and then drop it like a lead balloon the next, depending on their experience with the product, a rumor, or whether they have had their morning coffee yet. And if their experience is bad, the noise is generally louder. To protect their reputations it’s not just journalists that companies have to impress these days. It’s anyone with a computer and an Internet connection. Love it or hate it, the user community now has enormous power over the online reputation of a company or brand.

Not surprisingly, businesses and individuals alike clamor for the attention and mostly enjoy the limelight that social media can bring. Others hate the intense scrutiny that often accompanies the popularity. An example is usability blogger Kim Krause Berg’s unpleasant first experience of Digg – I Don’t Digg Being Dugg.

Online communities can even bring a site to its knees. Marketers are calling it the “Digg Effect” or the “Slashdot Effect”. Buzz for a site can cause more than good or bad publicity. As Kim found out, the effect can cause traffic overload sometimes resulting in site downtime and lost business.

Social media can also kill the reputation of a brand instantly. Take the Microsoft Windows Vista Laptop Scandal for instance. No stranger to the benefits of social media, Microsoft had allegedly tried to exploit the power of the blogosphere at the end of last year, by sending a number of A-list bloggers a free Acer Ferrari laptop loaded with the yet-to-be-released Windows Vista and Office 2007.

The pitch was a request for the bloggers to “review” the new Windows software in their influential blogs. Many bloggers did write a review, but some did not disclose their free gift. When this fact was discovered later, the bloggers were hammered by large portions of the blogosphere for what they saw as a clear conflict of interest. Microsoft were tagged both literally and figuratively as bribers and Windows Vista was widely panned with parody tag lines such as “Vista: So Bad We Had to Give it Away”. Not a great start to an online product release.

Another example of the damage that social networking can do to a company’s online reputation is the National Pork Board of America’s recent battle with breastfeeding advocate and well-known blogger Jennifer Laycock. Jennifer was sent a harshly worded letter from the Pork Board’s representing counsel, threatening her with legal action for allegedly stealing their pro-pork slogan “Pork: The Other White Meat” in a pro-breastfeeding t-shirt she had designed that read “The Other White Milk”.

The letter suggested that their case for trademark infringement was probably solid. Unfortunately for the Pork Board, the poorly-worded letter also suggested that they were insensitive to breastfeeding mothers and the plight of starving infants. The Pork Board didn’t count on Jennifer’s influence in the blogosphere and the power of social networking to carry her defiant response to the world. The Pork Board ended up receiving bags of hate mail and thousands of flame emails via their online contact form, forcing them to issue a public apology to Jennifer from the Board’s CEO and a generous donation to the Mother’s Milk Bank of Ohio in order to save face.

To their credit, the Pork Board did the right thing. They also made sure that all persons who complained about their approach to Jennifer received a polite, measured email response from the CEO. As a former PR consultant myself, I tip my hat at them. Having the apology come from the very top is smart. It demonstrates how seriously they took the complaints. The wording of the complainant response is polite and restrained. Addressing each and every complainer personally is impressive. It would’ve been tempting to ignore all the flames and issue some stock standard release.

Their choice of legal team may have been questionable, but the Pork Board’s public relations team mobilized quickly, upgraded to full damage control mode and did a great job of mopping up the PR mess before it spread too far. Social media might have damaged them, but the Pork Board’s reputation was ultimately salvaged by quick thinking and a swift online response.

Such situations underscore the growing importance of online reputation management (ORM) in our Web 2.0, social media-driven world. Companies should be tracking their online reputation on a daily basis to check for negative commentary via social media in order to avert potential PR disasters. Major search marketing players such as Andy Beal recognized the potential growth in ORM a long time ago. But I wonder how many PR/Search Marketing agencies currently offer this service?

With brand reputation increasingly at risk, you can be sure the smart agencies will be adding ORM to their service offerings faster than you can say “Can you Digg it?”

I am amazed at the number of web sites I see that claim to target a global market, yet design and write their content for a regionally-specific audience. Not sure what I mean? Take the site I saw yesterday, for example. I won’t embarrass the site owners by pointing to the specific domain, but let’s just say the site is based in the U.S. and sells high quality gold chains throughout North America, Europe and Australia.

Now the owner of this site was complaining loudly in a webmaster forum that his pay-per-click campaign was having no luck converting sales from overseas visitors, particularly in the UK and Australia. He had spent a long time developing and tweaking a landing page for the campaign and he couldn’t work out why hardly anyone outside the U.S. was buying. I took a look at his landing page and could see the problems straight away:

1. He used the American English spelling “jewelry” throughout the page without considering that persons who use British English spell it “jewellery”.
2. He provided a toll-free phone number for persons in the U.S. to call, but did not provide any contact phone number for persons located outside the U.S.
3. He used the word “national” throughout the page, immediately isolating anyone outside the U.S.
4. He promoted “free shipping throughout the U.S.” but did not specify shipping costs for persons outside the U.S.

The owner of this site had not even considered that persons outside the U.S. might search for keywords in anything other than American English. It didn’t even occur to him that there may be an alternative spelling of his main keyword and he didn’t think about the logistics for purchasers outside his country. No wonder the page wasn’t converting outside the U.S.! He had made the classic mistake of isolating a large chunk of his audience by sending everyone to a one-size-fits-some page.

What he should have done was to create a separate landing page using British English spelling and shipping/contact information applicable to persons overseas. He could then have set up a unique PPC campaign targeting only UK/Australian searchers with regional keywords and ads leading to the British English landing page.

I see similar problems occur quite often in the online travel industry where you not only have to deal with regional spelling options, but also regional jargon. Think about the word “accommodation”. Apart from the fact the word is commonly misspelled, it is used most often in the UK, Australia and New Zealand to describe places to stay while traveling. In the U.S., the words “accommodations” and “lodging” are more commonly used. Same goes for “holiday” and “vacation”, with the latter being more common in the U.S. The word “traveling” itself is spelled “travelling” in British English! So you can imagine the minefield of problems webmasters must face promoting their travel sites online to a worldwide audience.

I don’t mean to single out a particular country, but Americans seem to find it especially difficult to step outside their regional mindset. I am always receiving emails from the U.S. with helpful suggestions for fixing my “spelling mistakes”.

The funniest email exchange I ever had in relation to this was from an American web designer. She had seen our Australian-based web site (with a .com.au domain) and emailed me to tell me it was “full of errors” and that if I wanted to present a professional business to site visitors, I should correct them. So condescending! I asked her to elaborate and she pointed me to these words she felt were spelled incorrectly:

optimisation

counselling

organised

enrolment

colour

catalogue

favourite

centre

Resisting the urge to use a few offensive words I’m sure she would recognize, I tactfully explained that our site was only targeting the Australian market and that we use British English spelling in Australia. Her response? Perhaps if we wanted to be taken seriously by an international audience, we should consider using the “more proper” American English. Flabbergasted, I pointed out the fact that American English was a derivative of British English and was not widely used outside her own country. Wikipedia has more about the differences between the two here. And let’s not forget that although it is the most common language used on the web, English is used by less than 30 percent of the world’s total Internet users.

The point of this story is that you absolutely have to think outside your market if you are going to advertise on the web. As ignorant as she was, my email friend did make me realize that many of her compatriots might also think our site was full of errors. American English is more common on the web and I’ve since learned to cater to that trend. I try to remember that in all writing I do for the web now, whether it’s in my daily blog, the syndicated articles I write regularly or web page content.

Whenever you design or write for a web site that has an international audience, make sure you address each market. It pays to undertake detailed keyword research into your markets you are targeting so you can capture the correct regional jargon and spelling that people are searching for. Remember it’s not enough to think global, you’ve got to act global too.

1) Obey the Search Engine Guidelines

Nearly all search engines publish their own guidelines regarding the submission of sites, the type of sites they will accept and recommendations for optimized content. Google recently updated their Webmaster Guidelines which cover the most common forms of deceptive or manipulative search engine behavior that they consider to be “spam”. They also published SEO Guidelines – advice for webmasters to heed when choosing an SEO. Google was the first search engine to publicly acknowledge search engine optimizers in this fashion.

It’s not just Google publishing anti-spam guidelines. You’ll find them at the following search engine sites as well:
 

• Yahoo terms of service
  
• Yahoo guidelines on search engine spam (covering AltaVista and AllTheWeb as well)
  
• Yahoo definitions of search engine spam (covering AltaVista and AllTheWeb as well)
  
• Yahoo content guidelines
  
• MSN Search webmaster guidelines
  
• AltaVista terms of use (AltaVista is a Yahoo-owned company)
  
• Ask.com terms of service and spam policy
  
• Ask.com editorial guidelines

2) Don’t Use Spammy Search Engine Tactics

Often, webmasters will use search engine spam techniques without even being aware that they are doing so. Or worse, web designers can – advertently or inadvertently – integrate techniques that could cause a site to be penalized in the site’s rankings in one or more engines, without the site owner’s knowledge of such penalties. The key to avoiding spamming the engines is research.

Keep track of the various search engine guidelines via the links above. Watch for any changes they make to these guidelines and tweak your site accordingly. Trawl the various webmaster and search engine forums regularly to ensure your site doesn’t use any of the latest optimization methods that appear to be penalized. If you suspect your site has been penalized, remove the offending content, contact the engine concerned and ask to be reinstated.

Google actually encourage you to file a re-inclusion request via their Help Center and this post by Google staffer Matt Cutts outlines what should be included.

Alternatively, here is a sample email template you can use instead:

——————————————————————–

Sample Re-inclusion Request Email

Dear [search engine name],

I am the owner of [your site URL].

I did not realize that participation in [spammy method] and

[spammy SEO name] programs could cause problems for my website. I was

assured that these techniques were search-engine-friendly by [your source for using spammy method].

I now understand that the practices used are not acceptable. I apologize for having allowed them to be placed on my website. I’ve removed the questionable pages and links from the site. I promise not to repeat such mistakes.

I am asking you to please consider reinstating my website,

[your site URL] into the [search engine name] Index.

Sincerely,

[Your Name]

———————————————————————-

To assist them to provide a high quality service, search engines encourage people to report search results they are dissatisfied with. If you spot some content spam or techniques that are clearly in breach of the search engine’s public guidelines, you can report it using these links:

• Google spam report or via search-quality@google.com
  
• AllTheWeb relevancy problem report (AllTheWeb is a Yahoo-owned company)
  
• AltaVista search results manipulation report (or via Yahoo’s spam report)
  
• Yahoo spam report
  
• Ask.com spam report or viainformation@ask.com

3) Build Sites for Visitors Rather than Search Engines 

The methodologies may have changed over the years, but the same principles have always applied to “good” or “white hat” SEO. Build sites for humans, not search engines. Make the site as user friendly as possible, avoid the bells and whistles and include high quality, relevant content.

Wherever possible, include text-based content and navigation menus with simple, descriptive, well-written copy designed to convert your visitors into customers. Include keywords and phrases your audience would logically type in to search engines to find sites like yours. Only link to sites that are relevant to your target audience and spend some time on usability, making sure all your forms and shopping carts work.

Remember that what pleases a visitor is almost always what pleases a search engine too.

Resisting the urge to use a few offensive words I’m sure she would recognize, I tactfully explained that our site was only targeting the Australian market and that we use British English spelling in Australia. Her response? Perhaps if we wanted to be taken seriously by an international audience, we should consider using the “more proper” American English. Flabbergasted, I pointed out the fact that American English was a derivative of British English and was not widely used outside her own country. Wikipedia has more about the differences between the two here. And letís not forget that although it is the most common language used on the web, English is used by less than 30 percent of the worldís total Internet users.

The point of this story is that you absolutely have to think outside your market if you are going to advertise on the web. As ignorant as she was, my email friend did make me realize that many of her compatriots might also think our site was full of errors. American English is more common on the web and I’ve since learned to cater to that trend. I try to remember that in all writing I do for the web now, whether it’s in my daily blog, the syndicated articles I write regularly or web page content.

Whenever you design or write for a web site that has an international audience, make sure you address each market. It pays to undertake detailed keyword research into your markets you are targeting so you can capture the correct regional jargon and spelling that people are searching for. Remember it’s not enough to think global, you’ve got to act global too.

1) The Search Industry is HOT

The first dot-com bubble may have burst 6 years ago, but the current bubble is getting bigger and stronger every day. One of the main reasons for the current dot-com boom is the skyrocketing growth of the search engine industry. No longer the territory of geekdom, search has exploded into the mainstream over the past few years and businesses are falling over themselves to get seen by online searchers. And they’ll pay big bucks to search engines for the privilege.

Have you noticed that Google shares recently hit USD 500 EACH? It’s not a coincidence. Search giants like Google, Yahoo and AOL can’t fail to make money because everybody wants a bit of the search action. There’s no denying, search is HOT, HOT, HOT.

2) It’s Considered one of Four Jobs on the Cutting Edge

According to a recent article on MSN Careers, the position ofSearch Engine Optimizer is considered one of four jobs on the cutting edge right now. Who gave it this title? A representative from the world’s largest specialized recruitment firm – Robert Half International Inc.

Search Engine Optimization is considered a sub-set of Search Engine Marketing. If you’re unsure what a Search Engine Optimizer (SEO) does, below is a definition provided by MSN Careers:

“Search engine optimizers (SEOs) increase a firm’s Web site traffic by improving its search-engine page rankings. This is an especially important task in today’s Internet-driven world, where many customers first learn of an organization and its products or services through the Web. Because of a shortage of experts in this relatively new area, many top SEOs receive multiple job offers. SEOs typically supplement their knowledge of how various search engines operate and determine page rankings with strong marketing skills, as well as the ability to communicate effectively and program using HTML.”

Wikipedia also defines Search Engine Optimizers here.

3) The Pay is Fantastic

A job in the search industry can be unbelievably lucrative. As noted recently by Jennifer Laycock of Search Engine Guide, “There are quite literally more jobs than there are skilled marketers and salaries can skyrocket to almost embarrassing levels.”

Have you seen the type of salaries that search engine marketing and search engine optimization consultants are currently commanding in the US? Clearly, the search industry is making some people rich. Here are some typical salaries in USD:

Entry level SEO/SEM position = $30-45K

Three to five years experience / online account managers = $50-75K

Five + years / organic SEO specialists = $75-90K

Senior management level = $70-120K

SEM Director = $95-150K

VP Level = $100-315K

Additional Salary links:

http://www.clickz.com/showPage.html?page=3591061

http://forums.searchenginewatch.com/showthread.php?t=10543

4) You Don’t Need a College Degree

Because the search industry is relatively young, there are only a handful of online courses and certifications offered in the field of Search Engine Marketing (Search Engine College being one training provider).

Most search engine marketing practitioners are self-taught, learning the trade by experimenting with their own sites, researching trends, attending conferences and participating in discussion forums and so employers don’t generally require SEO / SEM certification or a tertiary qualification as a pre-requisite for a position in the industry.

However, candidates who hold a marketing degree or specific industry certification in Search Engine Marketing may well have an edge over their fellow applicants when it comes to interview selection.

5) You Can Learn it all Online

Everything you need to know to become a Search Engine Marketer, you can learn online. All the information is out there, you just have to find it. To become an expert in SEO / SEM, you need to do research, research and more research. Read everything you can get your hands on relating to search on a daily basis, including articles, forums, ebooks, blogs and newsfeeds. Then you need to put this knowledge into practice by experimenting with your own sites, or finding guinea pig sites to practice on such as those of friends, family or charity sites until you find the methods that give you the best results. Programming knowledge is not a pre-requisite for SEO / SEM jobs, but it does help to learn basic HTML. There are plenty of free HTML tutorials online.

If you don’t fancy years of research or are in a hurry to jump-start your career in search, consider taking an online Certification course in one of the many Search Engine Marketing disciplines such as the Certification Pathways provided by Search Engine College. These type of courses are usually tutor-led and designed to fast-track your training and ensure you gain the right type of skills to make you immediately employable within the search industry.

6) You Can Be Your Own Boss

Because most of the work you’ll be doing is online, Search Engine Optimizers and Search Engine Marketers often have the freedom of choice to work for an employer, work from home and/or freelance. Many SEO / SEM freelancers end up hiring workers and starting their own company due to the massive demand. This gives search engine marketing experts the work from home lifestyle that others can only dream of.

7) Search Marketing Has the WOW Factor

Once they know what they’re doing, it’s very easy for a Search Engine Marketer to wow their clients. The difference that a successful SEO or PPC campaign can make to a client’s bottom line is substantial. I’ve seen online conversion rates for a client zoom from 1% to a massive 5% after just two small tweaks to their web site. And although rankings are not as important as actual conversions, clients still get very excited to see their site listed in the top 10 search results for certain keywords. It’s the WOW factor in action.

8) The Demand is Strong and Growing

As mentioned in relation to search engine salaries, there are literally many more jobs than there are skilled marketers to fill them. This extreme demand means Search Engine Marketers can pick and choose their jobs and/or clients. The more skilled marketers are head-hunted regularly. For Search Engine Optimization firms, there are more than enough clients to go around and rarely a need to advertise for new business. That’s why you often find SEOs turning away clients or recommending their competitors during extremely busy periods.

Experts in select specialties such as Pay Per Click Advertising (a sub-set of Search Engine Marketing) are currently enjoying even higher demand than usual, as advertisers out-bid each other to have their site shown for popular keyword searches on Google, Yahoo! and MSN. Another indicator of high demand is the sheer number of search-related job postings seen on employment sites such as those listed here.

9) The Industry is Hip and Groovy

There’s something very trendy about people in search that I can’t quite put my finger on. There’s a constant buzz around them. If you’ve ever been to a search engine conference or to Google’s headquarters you’ll know what I mean. Maybe it’s the fact that they’ve come from so many different professions. Or that the age range of search marketers varies from teens to Baby Boomers. Or their whacky dress sense. Maybe it’s the smell of money and happiness that they give off. Maybe it’s the fact that they are constantly in the media. I don’t know. All I know is that it’s no longer uncool to be a geek. In fact it’s downright hip to be square.

10) The Skills Are Portable and Global

Skills in search engine marketing are portable and global. You don’t need to be at a desk, in an office or on the phone all day. You don’t even need to meet your clients. Of all my clients, I’ve probably only met 20 percent of them and spoken to half of them on the phone or via chat. You can be on vacation for six months out of the year in various locations and still conduct business. You literally only need a computer and an Internet connection. The Internet is the universal equalizer. You can service clients in any country in the world, in many different languages. You can compete with one man operations and Fortune 500 companies on the same level playing field.The flexibility of the search industry is a huge advantage over other career options. Have laptop, will travel!

11) Job Satisfaction is High

Search is a fascinating industry. With all the hype, daily gossip, corporate take-overs, start-ups and geek toys, I can guarantee that you won’t get bored. This combined with the flexible work hours, low start-up costs, ability to be your own boss and the excellent income keeps job satisfaction high for Search Engine Marketers. So what are you waiting for? Go get a job in search!

- MSN Search webmaster guidelines

- AltaVista terms of use (AltaVista is a Yahoo-owned company)

- Yahoo terms of service

- Yahoo guidelines on search engine spam (covering AltaVista and AllTheWeb as well)

- Yahoo definitions of search engine spam (covering AltaVista and AllTheWeb as well)

- Yahoo content guidelines

- AskJeeves / Teoma terms of service and spam policy

- AskJeeves / Teoma editorial guidelines


2) Avoid Spamming the Search Engines

Often, webmasters will use search engine spam techniques without even being aware that they are doing so. Or worse, web designers can – advertently or inadvertently – integrate techniques that could cause a site to be penalized in the site’s rankings in one or more engines, without the site owner’s knowledge of such penalties. The key to avoiding spamming the engines is research.
Keep track of the various search engine guidelines via the links above. Watch for any changes they make to these guidelines and tweak your site accordingly. Trawl the various webmaster and search engine forums regularly to ensure your site doesn’t use any of the latest methods that appear to be penalized. If you suspect your site has been penalized, remove the offending content, contact the engine concerned and ask to be reinstated.

Google actually encourage you to file a re-inclusion request via their Help Center and this post by Google staffer Matt Cutts outlines what should be included.

Alternatively, here is a sample email template you can use instead:

—————————————————-
Sample Re-inclusion Request Email:

Dear [search engine name],

I am the owner of [your site URL].

I did not realize that participation in [spammy method] and
[spammy SEO name] programs could cause problems for my website. I was
assured that these techniques were search-engine-friendly by [your source for using spammy method].

I now understand that the practices used are not acceptable. I apologize for having allowed them to be placed on my website. I’ve removed the questionable pages and links from the site. I promise not to repeat such mistakes.

I am asking you to please consider reinstating my website,
[your site URL] into the [search engine name] Index.

Sincerely,

[Your Name]
————————————————–

To assist them to provide a high quality service, search engines encourage people to report search results they are dissatisfied with. If you spot some content spam or techniques that are clearly in breach of the search engine’s public guidelines, you can report it using these links:

- Google spam report or via search-quality@google.com

- AllTheWeb relevancy problem report (AllTheWeb is a Yahoo-owned company)

- AltaVista search results manipulation report (or via Yahoo’s spam report below)

- Yahoo spam report

- AskJeeves spam report or via information@ask.com


3) Build Sites for Visitors Rather than Search Engines

The methodologies may have changed over the years, but the same principles have always applied to “good” or “white hat” SEO. Build sites for humans, not search engines. Make the site as user friendly as possible, avoid the bells and whistles and include high quality, relevant content.

Wherever possible, include text-based content and navigation menus with simple, descriptive, well-written copy designed to convert your visitors into customers. Include keywords and phrases your audience would logically type in to search engines to find sites like yours. Only link to sites that are relevant to your target audience and spend some time on usability, making sure all your forms and shopping carts work.

Remember that what pleases a visitor is almost always what pleases a search engine too.