PPC Success in Five Steps

Published on October 25, 2007 by in Internet Marketing

There are a number factors involved in having a successful PPC
campaign. These include everything from keyword selection, bid
management, and campaign setup to your destination website. This
article will discuss five of the most important areas: Keywords, Ad
Copy, Destination URL’s, Organization, and Analysis.

1. Keywords
Having
a successful PPC campaign starts off with keywords. While your keyword
list will likely change and evolve over time, it is important to start
with something that makes sense.

Base Keywords
First
you will want to start off with your base keywords. These are any words
you feel are relevant to your site. You may not end up using all of
these in your PPC campaign but they will act as a stepping stone to
finding other related phrases. Let’s say you own a camera shop. A few
relevant keywords may include “digital camera” or “digital SLR”.

Modifiers
Use
your base keywords and expand them with modifiers. Using the base
examples above, you may want to use the camera resolution, or certain
features as modifiers. You may even want to use words such as
“discount” or “waterproof”. This could expand your phrases to
“waterproof digital camera” or “discount digital SLR”.

Product
brand names and model numbers are also valuable for paid search. Don’t
forget to target your important brands, such as “Canon digital cameras”
or “Nikon D200 digital camera”.

Also don’t forget about your
location. If you offer sales from a traditional brick and mortar store,
or if your geographic location is important for your visitors be sure
to include keyword targets with variations of your location like
“Seattle digital cameras”, or “Canon digital camera Seattle”, etc. You
may also want to use other surrounding areas. As in the Seattle
example, Everett, Tacoma and Bellingham may be appropriate.

Do
not rule out long tailed search phrases. These are the phrases that
contain multiple words and are often seldom searched. In many
industries long tailed phrases are those that will offer you a
relatively low cost per click and a very targeted visitor. “Canon
digital rebel XTi” or “Canon digital rebel XTi Seattle” may be
appropriate long tailed phrases for a camera shop. While these phrases
will not likely draw a lot of traffic, if you send searchers using this
phrase to a page about this camera, the likelihood of a conversion will
go up considerably.

Negatives
Don’t forget
about negative keywords, of which “free” is probably the most common
negative keyword used. Using the camera shop example, you may also want
to use brand names for cameras that you do not carry. If you don’t sell
Casio, or Sony, using these as negative phrases will help cut some
unqualified traffic. The same goes for pricing. If your products are
more expensive than most, you may want to use “discount”, “cheap”,
& “affordable” as negative words as well.

Eliminating
Before
your ads go live, stand back and take a look at all the keywords you
have come up with. Go through them and eliminate any that are too
general or simply not focused enough. If you are selling cameras, the
single word “camera” is essential to include as part of your longer
phrases, however, as a stand alone phrase likely will not make much
sense as it will be more expensive, less targeted, and as a result,
less likely to convert. Remove any phrases that are simply too broad,
or will not offer the right level of relevance.

More information can be found in the article Keyword Research for PPC.

2. Ad text
When
it comes to ad text you not only want your ad to stand out, but you
also want it to be highly relevant to the keywords and the destination
page. Start by taking a look at some of the paid ads for keywords
within your ad group and see what people are saying to draw the
attention of shoppers. You may want to use phrases like “Cheap” or
“Discount” in your ad text, but if you do this you better be sure that
your products fit the bill. If the customer sees “discount” and your
prices are too high, they will likely walk (or click) away.

Ensure
that your target phrases are located within the ad title, description,
or both wherever possible. Not only should your ad stand out, but you
really want the searcher to see the direct relevance with what they
have searched for. If your search phrase is “Canon Digital Cameras” and
your ad doesn’t mention Canon at all, you will lose some searchers.

Also
be sure to create multiple ad variations and run them against each
other. If you see one is converting at a much higher rate, then create
a new variation of that successful ad while pausing those that perform
at a lower rate. This will help you focus in on what is working and
improve your conversion rates.

Now that the major PPC platforms
are using quality scores to rank ads and assign minimum bids you also
want to ensure that your ad copy is highly relevant to the copy found
on the destination page. This has always been important in terms of
visitor retention and sales, but now that it plays a role in your cost
per click, it is more important than ever.

3. Landing pages
This
is really your first chance to sell the user. While you can hook them
in and grab their attention with the ads, your landing page better sell
your product or service or your chance of conversion will drop
drastically. You want the visitor to be sold at this page; having them
click all over the site will only increase the chances of having that
back button clicked.

This is the page that you want to secure
the sale. Ensure that this page is highly relevant to the ad and
keyword selection (or on the flip side, ensure that your ad and
keywords are highly relevant to this page).

Where it makes sense
to do so you may also want to direct individual keywords to specific
destination pages using the same set of ads, but remember though, make
sure everything flows well. One example of where you may want to do
this is if your ad mentions both Canon and Nikon digital cameras.
Keywords including “Canon” should be directed at a Canon page, and
those including “Nikon” should be directed at a Nikon page.

4. Organization
The
organization of your PPC campaign is really dependant on your
requirements as an advertiser. In most cases you will be able to get
away with a single campaign broken down into multiple ad groups. Each
ad group will focus on a set of similar key phrases and ads.

Using
the camera shop example, you may have ad groups broken into brand names
(Canon, Nikon, Sony), camera types (digital, digital SLR, 35mm), or a
combination of, (Canon digital, Canon digital SLR, Canon 35mm).

By
having your campaigns and ad groups properly organized you can save
yourself time and headache when it comes to ensuring that your ad and
keyword combinations are relevant and optimized.

Breaking your
account into multiple campaigns can also be very useful. Let’s say you
only want to spend a maximum of $10 a day promoting Canon, but have $20
a day budgeted for Nikon ads. In this case you would want your
campaigns broken into brand, then each brand ad group could be broken
into features, camera types, or whatever is appropriate for your needs.

Another
prime example for multiple campaigns is geo-targeting. If you have ads
relating to Seattle and some for Miami and you want the ads to appear
locally only, then you can set up a campaign for each and assign the ad
serving to the respective city.

There are many different
scenarios to apply to account setup, but ensure that whatever direction
you take it will allow for easy maintenance. One of the biggest
mistakes you can make as an advertiser is dumping all your keywords
into a single ad group, and serving up a single ad for all phrases.
This lower relevance would result in higher cost per click rates, and
lower click through and conversion rates.

5. Analysis
Be
sure to check the conversion and click through rates of not only your
ads, but your individual keywords. If you find that some keywords are
simply not bringing you any sales you may want to consider pausing
them, or making changes to improve their chances. This may involve
setting up a new ad group and creating new ads more focused on the
individual keyword, or it may be as simple as just adjusting the bid.

Conclusion – Keep it Relevant
If
you take one thing away from this article it should be ‘keep it
relevant’. Keeping everything highly relevant is the key to success.
Not only will relevance result in lower cost per click rates, it will
drastically increase the chances of a conversion and provide you with a
higher return on investment. Ensuring that your keywords, ads, and
destination pages flow seamlessly together will provide you with the
best chance for success.

Scott Van Achte is the Senior SEO at StepForth Web Marketing. Since
Joining the StepForth team back in early 2003 he has thoroughly enjoyed
working in the search engine industry. When he is not busy earning his
keep, Scott can be found spending quality time with his wife Lyndsay
and new daughter Emma. Scott would be happy to answer any questions and
can be reached at scott@stepforth.com.

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